What even are Fungal Familiars?
Every adventurer worth their salt has companions to help them along the way! We’ve collected up a small group of fungi inspired creatures to bring with you on your journeys. This project offers our Fungal Familiar friends in full colour enamel pin form.
Last updated: January 31, 2024 18:40
How do I get the 2 free pins?
Great question! This project is part of Pintopia 2, an amazing Backerkit community building event encouraging artists to collaborate and create together. In order to receive 2 free pins you will need to back our campaign as well as the campaign by Dungeon Artist which you can find via the link in our campaign story section!
Last updated: January 31, 2024 18:43
How do I know you'll complete this project and I'll get my pins?
Another great question! While new to Backerkit, we’ve actually run a successful crowdfunding campaign previously in collaboration with The Dungeon Artist to produce the Quest Chest. We also have an established digital presence at www.bookwyrmgames.com and we’re at most of the Fancon and Comic Con conventions that happen in Western North America, so we’re not going anywhere :)
The designs are complete and ready to go, we just need your help to get these pins made!
Last updated: January 31, 2024 18:46
What's this early bird thing?
As a thank you to everyone who finds us early and helps get us going, we’ll be offering some digital rewards! Anyone who backs within the first 48 hours will receive downloadable digital wallpaper art for each of the Fungal Familiars! These are customized to work for phones and computer screens.
Last updated: January 31, 2024 18:48
Let's talk about shipping?
Shipping is weird at the moment, and that moment has stretched into three or more years if we’re being honest. We think we’ve got a pretty good handle on what it costs to ship things though through our main business, so we feel fairly confident in our projection of around $19 CAD ($14 USD) to pretty much anywhere in North America. Elsewhere is likely to be slightly more, but we’re going to do our best to keep the numbers down! Shipping will be charged after the campaign ends, in order to get the most accurate numbers. We expect it’s likely that the cost will go down from what’s been suggested here, but we’re being cautious!
Last updated: January 31, 2024 18:53
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
How does the Pledge Manager Work?
Hey, thanks for supporting us! The pledge manager is how we gather information about all the rewards you’ve backed for! A survey will be going out to help you decide which specific pins, stickers, prints, and other exciting items you would like, and the pledge manager helps us organize all this info. It also acts as a handy little pre-order storefront for anyone who missed the campaign!
Last updated: April 25, 2024 10:35
Where is My Survey?
We’ll be sending out surveys via messenger ferret in early to mid May 2024, so if it’s before then likely we haven’t sent them yet! If it’s late May or into June and you still haven’t received your survey it’s possible little Trumpet the Ferret got lost; please reach out to us so that we can re-send :D
Last updated: April 25, 2024 10:37
When are Rewards/Pre-orders Being Sent Out?
Our little adventuring party of Fungal Familiars is likely heading out to everyone mid-June - early July 2024! We’ll be doing our best to get them to you as quickly as possible, and we’ll be providing tracking numbers for each and every one. If you haven’t received your brand new Fungal Friends by August 2024 please reach out to us, as one of the adventuring parties may have gone astray, and will need rescuing!
Last updated: April 25, 2024 10:39
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.